Services
Impact & Operations Partner
Duration: 3–12 months
Embedded operational leadership for mission-led organisations that need strategic clarity translated into day-to-day execution.
The challenge
Who this is for
Organisations that need operational leadership but can’t justify (or don’t want) a full-time COO.
You’re at a stage where strategic decisions need operational translation, but you’re not ready to hire a permanent senior operations role. You need someone embedded enough to understand your context, but flexible enough to scale involvement up or down.
The process
What happens
I work alongside your leadership team as a fractional operations partner:
Embedded support for your leadership team. Quarterly planning and review cadence. Portfolio, pipeline, and resource oversight. Theory of Change to metrics to impact dashboard. Governance improvements including RACI and decision rhythms.
What you’ll get
Strategy translated into operations. Better data for decisions. Stronger management cadence. And an impact story you can confidently tell to funders, boards, and stakeholders.
What this looks like in practice
“Luke brought immediate clarity and structure to our operations. His strategic and practical support has made a tangible difference to how we work and the confidence of our team.”
Andrew Tanswell, Managing Director, SaniTap
As SaniTap’s embedded operations partner, I supported the team as it grew from five people to sixty – a twelvefold scale-up without delivery falling apart. Read the SaniTap case study →
Ready to talk?
Every engagement starts with a conversation. No commitment, no hard sell – just an honest discussion about where you are and what might help.
Not sure this is the right engagement? The free three-minute self-assessment will show you where the strain actually is.